Please check this checklist to see if it resolves your issue
Most login and password issues are easily resolved. Please check these items and if they don't resolve your specific issue before you submit a ticket.
1) Please check that you are using the correct temporary password provided to you via email. If you didn't get the email, check your promotions or spam filter. Be sure to check for any punctuation such as "!", and use it as part of the password. This email comes from no-reply@kokomo247.com
2) Be sure that you are using the temporary password provided upon your first login. The system won't accept a new password until you have used the temporary password.
3) Ensure that you have used the correct Kokomo24/7 application.
4) Check your browser. Kokomo24/7 supports:
- Chrome
- Edge
- Safari
5) Try resetting your password. For more information on how you can reset your password visit: https://help.kokomo247.com/knowledge/how-can-i-reset-my-password